Clunk, Bump or Squawk when Vehicle Comes to Complete Stop

Download 1999-2000 Cadillac Escalade (Old Style) 2002-2004 Cadillac Escalade, Escalade EXT 2003-2004 Cadillac Escalade ESV 1996-1999 Chevrolet 1500 Series Extended Cab Short Box Pickup (Old Style) 1996-1999 Chevrolet 1500 Series Regular Cab Pickup and Utility Models (Old Style) 1999-2002 Chevrolet Silverado Extended Cab Short Box (New Style) 1999-2004 Chevrolet Silverado 1500 Series Regular Cab (New Style) 2000-2004 Chevrolet 1500 Series Avalanche, Suburban and Tahoe 2001-2004 Chevrolet Silverado 2500/3500 Series Regular Cab with Long Bed or Extended Cab (New Style) 2001-2004 Chevrolet Silverado 2500 Series Crew Cab, Short Box (New Style) 1996-1999 GMC 1500 Series Extended Cab Short Box Pickup (Old Style) 1996-1999 GMC 1500 Series Regular Cab Pickup and Utility Models (Old Style) 1999-2002 GMC Sierra Extended Cab Short Box (New Style) 1999-2004 GMC Sierra 1500 Series Regular Cab (New Style) 2000-2004 GMC 1500 Series Yukon, Yukon XL 2001-2004 GMC Sierra 2500/3500 Series Regular Cab with Long Bed or Extended Cab (New Style) 2001-2004 GMC Sierra 2500 Series Crew Cab, Short Box (New Style) 2003-2005 HUMMER H2 with Four Wheel Drive (4WD) or All Wheel Drive (AWD) and One-Piece Propeller Shaft ONLY. Condition Subject: Clunk, Bump or Squawk when Vehicle Comes to Complete Stop or Accelerating from Complete Stop (Replace Rear Drive Shaft Nickel-Plated Slip Yoke) Models: 1999-2000 Cadillac Escalade (Old Style) 2002-2004 Cadillac Escalade, Escalade EXT 2003-2004 Cadillac Escalade ESV 1996-1999 Chevrolet 1500 Series Extended Cab Short Box Pickup (Old Style) 1996-1999 Chevrolet 1500 Series Regular Cab Pickup and Utility Models (Old Style) 1999-2002 Chevrolet Silverado Extended Cab Short Box (New Style) 1999-2004 Chevrolet Silverado 1500 Series Regular Cab (New Style) 2000-2004 Chevrolet 1500 Series Avalanche, Suburban and Tahoe 2001-2004 Chevrolet Silverado 2500/3500 Series Regular Cab with Long Bed or Extended Cab (New Style) 2001-2004 Chevrolet Silverado 2500 Series Crew Cab, Short Box (New Style) 1996-1999 GMC 1500 Series Extended Cab Short Box Pickup (Old Style) 1996-1999 GMC 1500 Series Regular Cab Pickup and Utility Models (Old Style) 1999-2002 GMC Sierra Extended Cab Short Box (New Style) 1999-2004 GMC Sierra 1500 Series Regular Cab (New Style) 2000-2004 GMC 1500 Series Yukon, Yukon XL 2001-2004 GMC Sierra 2500/3500 Series Regular Cab with Long Bed or Extended Cab (New Style) 2001-2004 GMC Sierra 2500 Series Crew Cab, Short Box (New Style) 2003-2005 HUMMER H2 with Four Wheel Drive (4WD) or All Wheel Drive (AWD) and One-Piece Propeller Shaft ONLY
Some customers may comment on a clunk, bump or squawk noise when the vehicle comes to a stop or when accelerating from a complete stop. Cause A slip/stick condition between the transfer case output shaft and the driveshaft slip yoke may cause this condition. Diagnostic Tips There are several resources in the electronic Service Information System which can provide the technician with information on diagnosis and repair of clunk conditions, and fix the customer’s vehicle right the first time without unnecessary parts replacement. Some of the documents available in SI include: Correction Replace the rear drive shaft slip yoke with a new nickel-plated slip yoke. See the parts table below. Follow the service procedure below. 1. Raise the vehicle on a hoist. Refer to Lifting and Jacking the Vehicle in General Information (SI Document ID #349918). 2. Reference mark the propeller shaft to the pinion flange connection. Important: Do not pound on the propeller shaft yoke ears. Never pry or place any tool between a yoke and a universal joint. 3. Remove the bolts and the yoke retainers from the pinion flange. 4. Slide the propeller shaft forward and out of the rear pinion flange. 5. Lower the rear of the propeller shaft and pull the driveshaft out of the transfer case. Notice: Never clamp propeller shaft tubing in a vise. Clamping could dent or deform the tube causing an imbalance or unsafe condition. Always clamp on one of the yokes and support the shaft horizontally. Avoid damaging the slip yoke sealing surface. Nicks may damage the bushing or cut the lip seal. 6. Support the propeller shaft in a line horizontal with the table of a press. Important: Remove the front slip yoke and the universal joint together. The new nickel- plated slip yoke comes with a new universal joint. 7. Disassemble the snap rings by pinching the ends together with a pair of pliers.